Skind Frequently Asked Questions

Should you have any skincare questions which are not dealt with below please contact us at

Frequently asked questions

Fragrance Free Skincare

What are 'The 26'?

There are 26 specific fragrance ingredients which need to be declared on cosmetic products in accordance with the EU cosmetics directive due to the likelihood of them causing contact allergies. All of the skincare products in our curated skincare collection are free from 'The 26'.

Why choose fragrance free skincare?

It's well known from extensive research that fragrance, whether natural or synthetic, is a common sensitising ingredient for all skin types and should therefore ideally be avoided in your skincare products, particularly if you have sensitive skin.

Does fragrance free skincare have no smell at all?

No, many of the great ingredients in fragrance free skincare, which have been added for their skin benefiting properties still have their own natural aroma.

Cruelty Free Skincare

What does 'Cruelty Free Skincare' really mean?

A cruelty free skincare product is any that has been developed by methods which don't involve cruelty to animals. Animal testing has been banned in the EU since 2013, so any beauty product bought in Britain is, by definition, cruelty free. Unfortunately though, it's not as simple as saying that all products sold in Britain are totally cruelty free. Many major brands are sold worldwide, and different countries have different laws about animal testing. For example, animal testing remains legal in America and Australia. So if you buy a skincare brand that don't test on animals, the chances are that they might still test on animals in another part of the world. All of our skincare products are totally Cruelty Free.

Are 'Cruelty Free Skincare' and 'Vegan Skincare' the same thing?

No, 'Cruelty Free Skincare' applies to products that aren't tested on animals. A 'Vegan Skincare' product doesn't contain any animal derived ingredients. So a skincare products can be 'Cruelty Free' but not 'Vegan' and visa-versa.

Vegan Skincare

Are all of your skincare products Vegan?

More than 85% of the skincare products we stock are Vegan. There are a small number of skincare products which contain beeswax and one which contains goats milk. Should you wish to shop for only Vegan skincare products please head to the All Products page about and clock on the Vegan Only filter.


Do you deliver outside of the UK?

We are currently setup to deliver within the UK through the website. We may be able to arrange delivery outside of the UK for certain skincare products so please do contact us at to enquire.

What are the main skin types?

This very much depends upon who you ask. However, broadly the main skin types you might see described are; normal, dry, oily and combination. Sensitive is not really a skin type of its own but is in addition to one of the others i.e. you may have oily/sensitive skin. This just means that your skin is quite reactive and easily irritated in addition to how dry or oily it is.

What is the difference between dry and dehydrated skin?

Dry skin refers to an underproduction of the skin's natural oils and tends to be a skin type i.e. the opposite of oily skin. Dehydrated skin refers specifically to a lack of water within the skin normally resulting from a compromised skin barrier. A person can therefore have oily but dehydrated skin.


What is Konjac Sponge made of?

The Konjac Potato or Konnyaku is a perennial plant native to Asia and can be found growing wild at very high altitudes. A totally natural food source, Konjac is 97% water, rich in mieral goodness and low in calories. The plant is naturally alkaline, which leaves skin perfectly balanced. As a plant it is Vegan and totally cruelty free.

Why would someone want to choose an aluminium free doedorant?

In the past there have been scientific studies suggesting a link between aluminium and both breast cancer and Parkinson's disease. The research supporting these claims is very patchy and to date no link has been proved. However, there is good evidence that aluminium within deodorants/ anti-perspirants can irritate the skin. Those who suffer with inflammatory skin conditions such as; eczema/ dermatitis, particularly in the underarm area, may be better off choosing an aluminium free deodorant rather than an aluminium based anti-perspirant.

Is there a difference between a cooking oil and an oil used in a skincare product?

The difference bwteen a high quality cooking oil and a cosmetic grade oil is often small. However, cosmetic grade oils tend to have further refinement to reduce odour and adjust texture. Conversely, cooking oils are often processed in a different way to make them suitable for use at high temperatures and during that process you can lose a lot of the nutrients within the oil. In short, a food oil could be used but would likely be less pleasant to use and less effective.


What is 'Double Cleansing'?

Double Cleansing involves a two step process whereby an oil based cleanser is first used to dislodge; make-up, SPF, pollution and excess sebum and then followed up with a water based cleanser to then clean the skin free of these elements.


Do any of your skincare products contain palm oil?

Green People do use sustainable palm oil in some of their products. Palm oil is a fantastic natural ingredient added for its moisturising and skin protecting properties and keeps skin soft and supple. It is also naturally high in a group of powerful antioxidants which are around 50 times stronger than Vitamin E. These antioxidants are extremely effective to use in sun lotions and moisturisers as they help fight free radicals that damage the skin and cause wrinkles. The palm oil used in Green People products is from certified organic sources in either the philippines or Equador - neither of which have ever had Orangutans living there. It comes from trees that are grown on long-established plantations which are managed in a sustainable way to ensure that native fauna and flora are preserved. It is a condition of achieving organic certification that the growth and production of crops does not have an adverse effect on the environment either on a local or global scale, and agricultural schemes that involve deforestation are specifically excluded from all organic schemes.

Skin Science

What does the term comedogenic mean?

An ingredientis described as comedogenic if it is likely to clog the pores. This word comes from the singular comedo or plural comedones which are effectively a general term for the various types of spots one might get such as; blackheads, whiteheads etc. Ingredients are rated from 0 to 5 based on how likely they are to clog the pores (see below) However, comedogenic ratings should be taken as only a guide as an ingredient with a high comedogenic rating might be perfectly fine in the correct amount within a well formulated skincare product.

How can a sunscreen be reef safe when it contains nano particles?

Green People sunscreens contain nano Titanium Dioxide (TiO2) as a mineral ingredient. Nanop-particulate TiO2 exists in two forms - rutile and anatase.These can be likened to mirror images of the same molecule. Due to the orientation of the atoms in the molecules, the anatase form has far more reactive potential than the rutile form, which is relatively inert. Sun lotions almost always use the rutile form of the molecule to reduce the risk of potential reactivity. To further reduce the reactivity of the TiO2 particles, during manufacturing process they are coated with an extremely thin layer of either aluminium (as in the case of Green People sun lotions) silica. Silica is the same material that makes up the majority of sand particles and this very thin layer acts as a physical barrier, preventing the TiO2 from coming into contact with oxygen and other potential reagents. it is true that some forms of TiO2 can form hydrogen peroxide in warm seawater when also exposed to sunlight. However, this would generally only happen when the TiO2 is in the anatase form, and only when the TiO2 particles are uncoated. since the TiO2 particles used in Green People sunscreens are the rutile form , and are also coated, this reaction does not take place.